Effective Date: February 14, 2026
These Terms of Service ("Terms") govern your use of the services provided by Website Lab ("we," "us," or "our"), based in Richmond, Michigan. By engaging our services, submitting forms on websitelab.biz, or receiving messages through our platforms, you agree to these Terms.
Our services include:
Service Description: We build custom, hand-coded HTML/CSS websites optimized for speed (95%+ Google PageSpeed scores), SEO, and mobile responsiveness. We also provide Google Business Profile setup and optimization for local search visibility.
Pricing Plans:
Add-On Services:
Lump Sum Clients:
Monthly Subscription Clients (Payment Plan):
To ensure timely delivery, clients are expected to:
Websites are hosted on Vercel's infrastructure. While we strive for maximum uptime, we do not guarantee uninterrupted service. Hosting availability is subject to Vercel's terms and infrastructure. We are not liable for downtime caused by third-party hosting providers, DNS issues, or circumstances beyond our control.
Program name: Review Boost by Website Lab
Description: Review Boost enables participating businesses to send a one-time SMS text message to their customers containing a direct link to leave a Google review for that business. Each message is manually initiated by the business operator.
Message frequency: Maximum one (1) message per request. This is not a recurring messaging program. You will not receive automated follow-ups, marketing messages, or promotional texts.
Message and data rates: Message and data rates may apply. Standard messaging rates from your mobile carrier apply to messages sent and received. Contact your carrier for details about your plan.
Consent: Messages are sent only after the business operator confirms that verbal consent was obtained from the recipient. Consent to receive a review request message is not a condition of purchase or service from any participating business.
Opt-out: You can stop receiving messages at any time. Reply STOP to any message to immediately opt out. After opting out, you will receive a single confirmation message and no further messages will be sent to your number.
Help: Reply HELP to any message for support information. You can also contact us directly:
Participating carriers: Messages are delivered via Twilio's messaging platform and are compatible with all major US mobile carriers including AT&T, T-Mobile, Verizon, and others.
Privacy: Phone numbers submitted through Review Boost are used solely for sending the requested review link. We do not sell, share, or use phone numbers for marketing purposes. See our Privacy Policy for full details.
Our website includes several forms for different purposes:
By submitting any form, you consent to the collection and processing of the information you provide, as described in our Privacy Policy.
Website Lab provides services on an "as is" basis. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to:
Our total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
These Terms are governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising from these Terms shall be resolved in the courts of Macomb County, Michigan.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Website Lab
Richmond, MI
Email: hello@websitelab.biz
Phone: (586) 209-4725
Hours: 9am - 6pm EST, Monday through Friday
